How to Write a Letter of Complaint to the Shop Manager
Complaint letter example for bad product 1st November 2022 Dear Sir/Madam, I am writing to you today concerning a new phone I purchased from your store last week. It has recently come to my attention that the camera is not working, so it is impossible to take photos on this phone. A non-functioning camera makes the phone useless and an absolute waste of money! As a result, I am requesting a refund from your store immediately, or else I will have no choice but to escalate this problem. The fault was immediately apparent as the phone was not waterproof as advertised. After using it only once in my pool, it failed to take photos. The camera does not work as advertised by yourself or the manufacturer; therefore, this seems like false advertising. I request that you rectify this immediately. If you do not, I will escalate the issue further and consult my local trading standards office about the matter. I hope you can resolve this matter as soon as possible without further ado. Y...