Complaint letter example for bad product 1st November 2022 Dear Sir/Madam, I am writing to you today concerning a new phone I purchased from your store last week. It has recently come to my attention that the camera is not working, so it is impossible to take photos on this phone. A non-functioning camera makes the phone useless and an absolute waste of money! As a result, I am requesting a refund from your store immediately, or else I will have no choice but to escalate this problem. The fault was immediately apparent as the phone was not waterproof as advertised. After using it only once in my pool, it failed to take photos. The camera does not work as advertised by yourself or the manufacturer; therefore, this seems like false advertising. I request that you rectify this immediately. If you do not, I will escalate the issue further and consult my local trading standards office about the matter. I hope you can resolve this matter as soon as possible without further ado. Y

How to write a complaint letter IELTS General Writing Task 1 (a letter) Recently you visited a store and didn’t like the customer service there Write a complaint letter to the store manager and say: what the issue was, why the staff wasn't helpful, and what could be done about it. How to Write Complaint Letter About Bad Customer Service To whom it may concern, I am writing to inform you of my disappointment regarding the customer service I received last week while visiting your flagship store in Melbourne. One particular employee made the visit a somewhat negative experience. The reason for my visit was to return a camera which I had recently bought there because the lens did not appear to be functioning correctly; the auto-zoom function seemed to be malfunctioning. After explaining the problem to the customer service representative, I requested a replacement lens. Unfortunately, the employee informed me that this wo